Napkin holder

If your order arrives damaged in any way, please email us as soon as possible at support@website.com. Please include your order number, details of the damage, and a photo of the item’s condition.

We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution.

Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim.

After you’ve placed an order, you will receive an order confirmation email. At this stage, please allow time for order processing.

You will then receive a shipment confirmation email notification once your order has shipped (within 1-3 business days). The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to become active.

All orders are processed and shipped within 1-3 business days. Orders are not processed on weekends or holidays.

Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, we will contact you via email to notify you.

Free local delivery is available on orders over $80 within East Bay Area. For orders under $50, we charge $8.99 for local delivery within East Bay.

International shipping fees will be calculated and displayed at checkout.